This Privacy Policy explains how 499brt collects, uses, stores, shares, and protects your personal information when you access or use our platform. We are committed to handling your data responsibly, transparently, and in accordance with internationally recognised privacy principles.
Six core principles govern how 499brt approaches the privacy of every account holder. These principles shape every decision we make about data collection, retention, and use.
499brt tells you exactly what data we collect, why we collect it, and how long we keep it — before you register. There are no hidden data practices. Every processing activity is described in plain language within this policy.
Data collected by 499brt is used only for the purposes declared at the time of collection — account management, identity verification, fraud prevention, and customer support. It is never repurposed for undisclosed uses without your knowledge.
Personal data stored by 499brt is protected at rest and in transit using industry-standard encryption protocols. Access to personal data is restricted to authorised personnel on a strict need-to-know basis with full audit logging.
499brt does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Where data is shared with service providers, it is subject to strict contractual confidentiality obligations.
As a 499brt account holder, you have the right to access, correct, and request deletion of your personal data. You may also object to certain processing activities. All data rights requests are handled by our support team within 30 days.
499brt retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory or legal obligations. Data that is no longer required is securely deleted or anonymised.
This Privacy Policy ("Policy") is issued by 499brt ("we", "us", "our", "the Platform") and applies to all personal data collected from individuals ("you", "User", "Account Holder") who access, register on, or otherwise interact with the 499brt website at https://499brt.app and any associated services or features offered through it.
By creating a 499brt account or continuing to use the platform after the effective date of this Policy, you acknowledge that you have read and understood how your personal data is processed as described herein. This Policy forms part of the 499brt Terms & Conditions and should be read alongside that document.
499brt collects personal data through several channels during your interaction with the platform. The categories of data we collect are set out below:
When you create a 499brt account, we collect your full legal name, date of birth, email address, phone number, and country of residence. This information is required to establish your account identity and verify your eligibility to use the platform.
As part of our Know Your Customer process, we may request copies of official identity documents, such as a national identity card, passport, or driving licence. We may also request proof of address documents, such as a recent utility bill or bank statement, and — where relevant — proof of payment method ownership.
We collect information relating to your deposit and withdrawal activity, including payment method identifiers (such as your bKash or Nagad registered mobile number, or partial card details), transaction amounts in Bangladeshi Taka (৳), and transaction timestamps. Full payment credentials such as PIN codes or full card numbers are never stored by 499brt — these are handled by our PCI-compliant payment processing partners.
We record your betting and gaming activity on the platform, including wagers placed, games played, outcomes, bonus claims, and account balance changes. This data is used to manage your account, resolve disputes, detect fraud, and comply with regulatory obligations.
When you access 499brt, our systems automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and session duration. This data is collected via server logs and analytics tools.
If you contact 499brt via email or live support chat, we retain a record of that correspondence, including the content of your messages and our responses, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, date of birth, email, phone number | Provided directly by you at sign-up |
| KYC / Identity Data | NID, passport, proof of address | Submitted by you during verification |
| Financial Data | bKash number, transaction amounts in ৳ | Generated through deposits and withdrawals |
| Gaming Activity | Bets placed, games played, outcomes | Automatically recorded by platform systems |
| Technical Data | IP address, browser, device type | Collected automatically via server logs |
| Communications Data | Support chat transcripts, email records | Created when you contact support |
499brt uses the personal data we collect for the following specific purposes:
499brt processes your personal data under the following legal bases, depending on the purpose of processing:
The 499brt platform uses cookies and similar tracking technologies to support platform functionality, maintain your logged-in session, and analyse platform usage. The types of cookies we use include:
These cookies are essential for the platform to function correctly. They manage your authentication session, maintain your account state during a visit, and enable core security features. These cookies cannot be disabled without impairing your ability to use the platform.
We use analytics tools to collect anonymised data about how users navigate the 499brt platform — including which pages are visited most frequently, how long users spend on each section, and where users encounter errors. This data helps us improve the platform experience over time.
Preference cookies store choices you make during your visit, such as your preferred language or display settings, so that these preferences are remembered on subsequent visits.
You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the availability of some platform features.
499brt does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipients under strict confidentiality obligations:
Some of the third-party service providers used by 499brt operate outside Bangladesh. Where your personal data is transferred to, stored in, or processed in a country other than Bangladesh, 499brt takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. Such safeguards may include contractual data protection clauses and vendor security assessments.
By using the 499brt platform and submitting your personal data, you acknowledge and consent to the transfer of your data as described in this clause.
499brt retains your personal data for as long as your account is active and for a defined period thereafter, as set out below:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
As a 499brt account holder whose personal data we process, you have the following rights in relation to that data:
To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.
499brt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 499brt will notify affected account holders promptly and take all reasonable steps to mitigate the impact.
The 499brt platform is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered on the 499brt platform or submitted personal data to us, please contact us immediately at [email protected] so that we can take appropriate action, including deleting the relevant data and closing the associated account.
The 499brt platform does not include links to third-party websites. However, in the event that any such links are introduced in the future, please be aware that 499brt has no control over the content or privacy practices of external websites and accepts no responsibility for their data handling activities. We encourage you to review the privacy policy of any third-party site you visit independently.
499brt may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, we will notify active account holders by email to the address registered on their account and/or by displaying a prominent notice on the 499brt platform prior to the changes taking effect.
The effective date at the top of this Policy will be updated each time a new version is published. Your continued use of the 499brt platform after the updated Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and request account closure as described in the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 499brt handles your personal data, please contact our Data Support team using the details below:
Please include "Privacy Request" in the subject line of your email and clearly describe the nature of your request or concern so that our team can route and prioritise it appropriately.
Now that you have reviewed our Privacy Policy, discover everything 499brt has to offer — from cricket betting markets to live casino games and exciting slots.